Credit Control and Management Reporting

Debtors Age management

Accounts age from date of discharge and remain on the debtors age until there is no outstanding balance.  The debtors age can be viewed by financial class and scheme.  Email notifications can be automated per age or by individual accounts. Bad debtors can be flagged for notification to supervisor on admission.

Management reporting

Detailed daily and monthly management reporting for all financial and clinical transactions providing facilities with the tools to monitor financial and clinical performance.

Patient payments

Payments can be captured for individual debtors, batch payments for schemes and can be imported via an electronic remittance advice linked to episode.

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Individual Posting

Payments can be captured for individual debtors, batch payments for schemes and can be imported via an electronic remittance advice linked to episode.

Batch Posting

Payments can be captured for individual debtors, batch payments for schemes and can be imported via an electronic remittance advice linked to episode.

Medical Fund payments

Payments can be captured for individual debtors, batch payments for schemes and can be imported via an electronic remittance advice linked to episode.

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Debtors Notes

Credit control notes can be captured to the patient record to ensure that the status of the collection process is visible to the credit controllers.  These notes are not editable and record system date and time of input.  Automated email or SMS messaging can also be triggered during collection processes.

Cashier payments prior to service

Facility to capture co-payments and deposits at pre-admission or admission, limiting the financial risk to the organisation.

Account Statements

Claims are submitted electronically to the scheme once the account is finalised.  The hard copy statement can be printed at any time to be given to the patient.

Electronic Remittance Advice

Payments can be captured for individual debtors, batch payments for schemes and can be imported via an electronic remittance advice linked to episode.

Cash up / management

Full POS management with linked cash drawer for cash management.

Adjustments

Adjustments can be processed against outstanding balances.  This carries a parameterised reason code and is has a full audit trail.

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SMS and email notification

TriMed has an integrated email and SMS notification system which can be triggered by any transaction on the system.  For eg, a welcome message for patients being admitted, reminders prior to admission of documentation requirements and notification for chronic medication collection etc. Scheduled messages can be set up to send automatically for payment of accounts with outstanding balances.